How to manage your two-factor authentication (2FA)

Alto allows you to enable two-factor authentication (2FA) to strengthen your account security and protect your personal information.

With 2FA, you'll need to enter both your password and a unique, one-time code, typically sent to your mobile device or generated by an authentication app like Google Authenticator or Authy. 


We highly recommend enabling 2FA to ensure your Alto account is protected. However, if you choose not to use 2FA, you can easily disable it by following the instructions below.

Step 1: Log into your Alto account and click your name in the top right corner of your dashboard.

Step 2: Click Your Settings from the dropdown menu that appears.

Step 3: Click Security within the left-hand side menu. 

Step 4: Click Disable Two-Factor Authentication and enter your password and one-time code from your chosen 2FA application.

If you previously disabled 2FA and wish to re-enable it, simply follow the steps outlined below.

Step 1: Log into your Alto account and click your name in the top right corner of your dashboard.

Step 2: Click Your Settings from the dropdown menu that appears.

Step 3: Click Security within the left-hand side menu. 

Step 4: Enter your password and click the green Enable Two-Factor Authentication. A QR code will appear for you to connect your Alto account to your chosen 2FA application. 

 

If you lose access to your 2FA application and can no longer log into your Alto account, please contact help@altoira.com for assistance.